Roleplay library
Roleplay - manager-review
Pricing objection
The buyer says the option sounds expensive before decision criteria are confirmed.
Buyer and objective
Buyer: Qualified buyer worried the proposal may exceed budget.
Rep objective: Acknowledge the concern, isolate the issue, and protect margin without making up discounts.
Respond to: 'That seems expensive. Can you do better?'
Rubric and coaching
EmpathyIssue isolationValue protectionSafety boundary
Likely objections
Too expensiveNo budgetNeed to talk to partner/boss
Strong response
I understand. When you say expensive, are you comparing the total budget or whether the scope solves the right problem?
Weak response
I can probably get you a discount if you sign today.